Overall Status

All services operational
Last Updated: April 24, 2025 @ 1:11 PM EST

Services

✅ Libro Connect

✅ Phone Lines

✅ Email

✅ Libro Locations

✅ Phone Lines

✅ Email

ATM Location Service

 

✅ Payments

✅ LibroCard Debit Card

✅ Libro Visa Card by Collabria

 Interac e-Transfer

Interac Online Payments

✅ Apple Pay®

✅ Google Pay

✅ Samsung Pay

✅ Electronic Fund Transfers by PaymentStream™

✅ Maintenance

✅ Website

⚠️ Online Banking

Online Banking

Tax Slips

Mobile and Tablet App

✅ Login

2-Step Verification

✅ Email Notification

✅ Secure Message

✅ Text Notifications

✅ Mobile Cheque Deposit
Feature not yet available on the new iPad app. Coming soon.

✅ CRA Bill Payments

✅ Connected Accounts

✅ Biometrics

⚠️ Interac Sign-In Service (most commonly used to sign in to CRA)

✅ Commercial Online Banking

✅ Login

✅ 2-Step Verification

✅ Email Notification

Secure Message

✅ Commercial Remote Deposit Capture

✅ CRA Bill Payments

✅ Yooli

✅ The Yooli App

Legend

✅ Service is running
⚠️ Service is experiencing some issues
❌ Service is down

Still needing assistance?

Call 1-800-361-8222 anywhere in North America to chat with a Libro Connect Representative.

Hours of Operation:

  • Monday to Friday: 8am to 8pm
  • Saturday: 8am to 4pm
  • Sunday: Closed

 

Lost or Stolen Debit Cards

During business hours: Call the Contact Centre at 1-800-361-8222 or visit your nearest branch.

After branch hours: Owners must call Everlink at 1-888-277-1043. This number is available 24 hours day, 7 days a week.

 

Lost or Stolen Libro Visa* Credit Cards

Owners must call Collabria Financial Services Inc. at 1-855-341-4643. This number is available 24 hours a day, 7 days a week.

 

Fraud Prevention

At Libro, your security is one of our top priorities. Learn more about some common and modern scams and how to be vigilant.

Learn More