Overall Status

Last Updated: November 24, 2022 @ 9:00 AM EST
Most Services Operational


✅ Service is running

⚠️ Service is experiencing some issues

❌ Service is down

✅ Libro Connect

✅ Phone Lines

✅ Email

✅Libro Locations

✅ Locations

✅ Phone Lines

✅ Email


✅ Payments

✅ LibroCard Debit Card

✅ Libro Visa Card by Collabria

Interac e-Transfer

Interac Online Payments

✅ Apple Pay®

✅ Google Pay

✅ Samsung Pay

✅ Electronic Fund Transfers by PaymentStream™

✅ Online Banking

✅ Mobile App

✅ Login

✅ 2-Step Verification

✅Email Notification

✅ Secure Message

✅ Text Notifications

✅ Mobile Cheque Deposit

✅ CRA Bill Payments

✅ Commercial Online Banking

✅ Login

✅ 2-Step Verification

✅ Email Notification

✅ Secure Message

✅ Commercial Remote Deposit Capture

✅ CRA Bill Payments

✅ Maintenance

✅ Website

Still needing assistance?

Call 1-800-361-8222 anywhere in North America to chat with a Libro Connect Representative.

Hours of Operation:

  • Monday to Friday: 8am to 8pm
  • Saturday: 8am to 4pm
  • Sunday: Closed


Lost or Stolen Debit Cards

During business hours: Call the Contact Centre at 1-800-361-8222 or visit your nearest branch.

After branch hours: Owners must call Everlink at 1-888-277-1043. This number is available 24 hours day, 7 days a week.


Lost or Stolen Libro Visa* Credit Cards

Owners must call Collabria Financial Services Inc. at 1-855-341-4643. This number is available 24 hours a day, 7 days a week.


Fraud Prevention

At Libro, your security is one of our top priorities. Learn more about some common and modern scams and how to be vigilant.

Learn More