Contact Our Complaint Officer

Before submitting your complaint to Libro’s Complaint Officer, please make sure you have completed steps 1 and 2 of our complaint handling process. Your privacy and trust are important to us; we discourage you from sharing any sensitive information (such as passwords, Personal Identification Numbers or Account Numbers) within this form.

The complaint officer will confirm receipt within two business days. We will use and protect your information in accordance with our privacy policy.