Have Your Say

Member Voice Forum

At Libro, our members are at the heart of every decision we make. That’s why we’re launching the Member Voice Forum – a new way for members to share feedback directly with Libro leadership on key strategic initiatives. 

Opt In Active Surveys
Libro Member, Kennedy, looking at her phone and smiling sitting in a Libro branch.

We want your input on Libro’s future

Why join?

By joining the forum, you’ll have the opportunity to provide input that helps guide decisions tied to Libro’s business plan, priorities, and long-term strategy.

  • Your feedback goes directly to Libro leadership and the Board 
  • You’ll see how member input is used through shared results and updates 
  • It’s a simple, meaningful way to make your voice heard 
A family of four and a dog pose together in a living room, with a piano, floral painting, and window in the background—bank local and support local like Libro, offering banking and financial services in Ontario.
Libro members, Adam, Jenna and Family

What participation looks like

2026 calendar year

You’ll be asked to complete three short online surveys (5 to 10 minutes each) over the course of the 2026 calendar year. The surveys focus on important strategic topics selected with input from Libro’s Executive Leadership Team and Board of Directors.

Your participation is always optional – you can skip a survey or opt out at any time.

If you choose to join, you’ll receive a confirmation email and more details ahead of the first survey, which is planned for late winter or early spring 2026.

Libro Business Owner, A.J. Assisting You, walking in the park and looking at his phone
Libro member, A.J.

Opt In to the Member Voice Forum

Once you opt in, look for a confirmation email and more details ahead of the first survey.

Name*

Your privacy and trust are important to us. We will use and protect your information in accordance with our privacy policy.

The Member Voice Forum is a governance-focused insights group that gives members a direct voice on strategic questions facing the credit union. It is not a general research panel and members will only be contacted a small number of times each year.

Still have questions?

Reach out to our Research team by emailing research@libro.ca.

To opt out of the Member Voice Forum (MVF) and stop receiving survey invitations, please email research@libro.ca.