Surveys

At Libro, we want you to have a positive experience because we care about maintaining and growing your prosperity! When you take the time to tell us how we’re doing, we listen and are passionately accountable to making your experience with us a great one.

Check Out Our Active Surveys:

Stakeholder DEI Survey

October, 2022

Starting October 12, Owners, community partners, vendors and business partners may receive an email to participate in our Stakeholder DEI Survey. The data collected will be used to understand and support a diverse, inclusive, and vibrant culture for all Libro stakeholders. We thank you in advance for your participation.

Emails are distributed by Libro, and the survey is conducted by Diverse Solutions Strategy Firm Inc, on behalf of Libro. You will never be asked for confidential information such as account numbers or banking details. If you have questions, please contact info@diversesolutions.ca.

Check Out Our Past Surveys:

If you have any questions or concerns about Libro's surveys, please reach out to Libro Connect at 1-800-361-8222 or contact us at research@libro.ca.

Owner Survey

September, 2022

Starting September 16, Owners may receive an email to participate in our Owner Survey, available until September 28. We hope you take the time to respond, and we thank you in advance for your participation. Emails are distributed by Libro and the survey is managed by Cube Research working with Elemental Data Collection, on behalf of Libro Credit Union. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details. If you have questions, please contact Libro Connect at 1-800-361-8222.

 

Credential Investment Accounts Survey

April, 2022

In April 2022, Libro Owners with Credential Investment Accounts received a survey from MKH Inc to assess their overall wealth management experiences with Libro and Credential Investments.

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