Check Out Our Active Surveys:
Owner Survey
May, 2025
In May 2025, Libro Owners will be receiving an email where we ask Owners about their experience banking with Libro through our Owner Survey. We do this to improve and ensure you have a fantastic experience banking with us.
The survey will remain active from May 8 – 19, 2025. We hope you take the time to respond, and we thank you in advance for your participation. The emails are conducted by Elemental Data Collection and managed by Cube Research, on behalf of Libro Credit Union to maintain trust and confidence in the results. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details.
If you have any questions or concerns about your participation in this survey, please reach out to your Libro branch or call Libro Connect at 1-800-361-8222 for support.
Wealth Management Survey
May, 2025
As part of our efforts to continually improve our services, we will be conducting a wealth management experience survey with our members starting on May 27th. You may receive an online survey asking you to provide your feedback on your overall wealth management experience with Libro Credit Union and Aviso Wealth.
The survey will be administered by The Research & Insights Team at Aviso Wealth. Please keep an eye out for an email from Aviso Wealth (avisowealth@qualtrics-research.com) as they will be distributing the survey with the Subject Line: Your Opinion Matters – Share it with us today.
All your answers will be confidential and your identity anonymous. We will only see the results in aggregate.
If you have any questions or concerns about your participation in this survey, please reach out to your Libro branch or call Libro Connect at 1-800-361-8222 for support.
Check Out Our Past Surveys:
If you have any questions or concerns about Libro's surveys, please reach out to Libro Connect at 1-800-361-8222 or contact us at research@libro.ca.
Owner Survey
September, 2024
In September 2024, Libro Owners will be receiving an email where we ask Owners about their experience banking with Libro through our Owner Survey. We do this to improve and ensure you have a fantastic experience banking with us.
The survey will remain active from September 11th through September 25th, 2024. We hope you take the time to respond, and we thank you in advance for your participation. The emails are conducted by Elemental Data Collection and managed by Cube Research, on behalf of Libro Credit Union to maintain trust and confidence in the results. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details.
If you have any questions or concerns about your participation in this survey, please reach out to your Libro branch or call Libro Connect at 1-800-361-8222 for support.
Owner Survey
April, 2024
In April 2024, Libro Owners will be receiving an email where we ask Owners about their experience banking with Libro through our Owner Survey. We do this to improve and ensure you have a fantastic experience banking with us.
The survey will remain active from April 17th through May 2nd , 2024. We hope you take the time to respond, and we thank you in advance for your participation. The emails are conducted by Elemental Data Collection and managed by Cube Research, on behalf of Libro Credit Union to maintain trust and confidence in the results. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details.
If you have any questions or concerns about your participation in this survey, please reach out to your Libro branch or call Libro Connect at 1-800-361-8222 for support.
Owner Survey
September, 2023
In September 2023, Libro Owners will be receiving an email where we ask Owners about their experience banking with Libro through our Owner Survey. We do this to improve and ensure you have a fantastic experience banking with us.
The survey will remain active from September 21st through October 1st , 2023. We hope you take the time to respond, and we thank you in advance for your participation. The emails are conducted by Elemental Data Collection and managed by Cube Research, on behalf of Libro Credit Union to maintain trust and confidence in the results. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details.
If you have any questions or concerns about your participation in this survey, please reach out to your Libro branch or call Libro Connect at 1-800-361-8222 for support.
April, 2023
At Libro, we want you to have a positive experience because we care about maintaining and growing your prosperity! When you take the time to tell us how we’re doing, we listen and are passionately accountable to making your experience with us a great one.
Starting April 3rd, you may receive an email to participate in our Owner Survey which will remain active until April 13th. We hope you take the time to respond, and we thank you in advance for your participation. The emails are conducted by Elemental Data Collection and managed by Cube Research, on behalf of Libro Credit Union. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details.
If you have any questions or concerns about your participation in this survey, please reach out to your Libro branch or call Libro Connect at 1-800-361-8222 for support.
Stakeholder DEI Survey
October, 2022
Starting October 12, Owners, community partners, vendors and business partners may receive an email to participate in our Stakeholder DEI Survey. The data collected will be used to understand and support a diverse, inclusive, and vibrant culture for all Libro stakeholders. We thank you in advance for your participation.
Emails are distributed by Libro, and the survey is conducted by Diverse Solutions Strategy Firm Inc, on behalf of Libro. You will never be asked for confidential information such as account numbers or banking details. If you have questions, please contact info@diversesolutions.ca.
Owner Survey
September, 2022
Starting September 16, Owners may receive an email to participate in our Owner Survey, available until September 28. We hope you take the time to respond, and we thank you in advance for your participation. Emails are distributed by Libro and the survey is managed by Cube Research working with Elemental Data Collection, on behalf of Libro Credit Union. These Canadian research firms follow Canadian Marketing Association rules regarding email surveys, and you will never be asked for confidential information such as account numbers or banking details. If you have questions, please contact Libro Connect at 1-800-361-8222.
Credential Investment Accounts Survey
April, 2022
In April 2022, Libro Owners with Credential Investment Accounts received a survey from MKH Inc to assess their overall wealth management experiences with Libro and Credential Investments.
