Contact a Libro Coach

Our Coaches are here to help you with everything from everyday banking to larger life decisions. Meet with them how you choose: virtually, by phone, or in person at your local branch.

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Need Expert Advice?

It’s easy to request an appointment with your Libro Coach. Simply select a topic, location and Libro Coach, and answer a few quick questions to get started.

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Looking to Connect?

Call 1-800-361-8222 anywhere in North America to chat with a Libro Connect Representative from 8am to 8pm Monday to Friday and from 8am to 4pm on Saturday.

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Trying to Find Us?

Libro has 36 locations serving communities across southwestern Ontario. In addition, you have access to 4,000 surcharge-free ATMs across Canada.

Find a Branch or ATM

Libro Connect

When you call Libro Connect you’ll speak to a representative who’s located right here in southwestern Ontario. And you won’t have to wait long to speak to them, the average time to connect is only 20 to 30 seconds.
Meet Tracy Hatfield, one of our Libro Connect Representatives who works out of our Essex Administration.

Call 1-800-361-8222

Wealth at Libro Connect

You can now access services related to your Credential Asset Management Inc.* mutual fund accounts through a dedicated team of Investment Specialists at our contact centre, Libro Connect. The team is available Monday to Friday 8am to 8pm and Saturday 8am to 4pm with no appointment necessary!

Related Resources

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About Libro

At Libro, we have a purpose beyond profit. Learn more about banking with a higher purpose.

Learn More About Us
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Complaint Handling Process

If you have a problem or complaint to bring forward, we encourage you to contact us.

Voice Your Complaint
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Lost or Stolen Card?

Do you have a lost or stolen card? Learn how to protect yourself today.

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Contact a Libro Coach

Have a quick question or comment? Fill out the form below and a Libro Connect Coach will get back to you. Your privacy and trust are important to us; we recommend you do not share any sensitive information (such as passwords, Personal Identification Numbers or Account Numbers) within this contact form.

    Your privacy and trust are important to us. We will use and protect your information in accordance with our privacy policy.

    *Mutual funds and related financial planning services are offered through Credential Asset Management Inc. Financial planning services are available only from advisors who hold financial planning accreditation from applicable regulatory authorities.