Libro Credit Union receives two National Credit Union Awards

For Immediate Release
May 2, 2018


Libro Credit Union receives two National Credit Union Awards


SOUTHWESTERN, ONTARIO – Libro Credit Union is honoured to receive two National Credit Union Awards: the Best of Marketing Award and the Community Economic Development Award.

The Canadian Credit Union Association (CCUA) recognized Libro Credit Union as a leader driving effective programs that emphasize local economic initiatives across southwestern Ontario, and for the re-launched website that provides Owners (what Libro calls members) with an impactful experience, and resources and tools to help them along their prosperity journey.

Best of Marketing Award

Libro Credit Union received awards in two marketing categories: Content Marketing for our #prosperity150 campaign and Outstanding Creative for our website, resulting in Libro landing the Best of Marketing Award.

The new Libro.ca website is inviting, responsive and fully compatible with desktop computers, tablets and mobile phones.

“We often feature real Owners on our website and in our marketing campaigns, which offers authenticity and makes it real,” said Tina Van Loon, Marketing Manager at Libro Credit Union.

Libro worked closely with its digital partner, Arcane, on the new design and enhanced functionality. The site is designed to reflect the prosperity journey people are on and how we coach them through it. Since the launch of our new website, we have seen high engagement with new features and tools, resulting in increased mobile traffic and more returning visitors.

The revitalized website also creates a space to highlight the ways Libro Credit Union contributes to growing prosperity in southwestern Ontario.


Community Economic Development Award

Libro is being recognized for its approach in bringing together community partners that are growing the economy in southwestern Ontario, referred to as the Libro Cluster.

These key partnerships have similar aims and are helping create jobs, transition people off social assistance, support self-employment and entrepreneurship, and build money smarts.

The programs include: Libro Professorship in Regional Economic Development at the University of Guelph, WEtech Alliance in Windsor, Libro Social Innovators Program in partnership with the University of Windsor, St. Paul’s University College Green House program at the University of Waterloo, the Western University Accelerator, Goodwill Impact Loan, Verge Social Enterprise Loan Fund, and Libro Social Enterprise Incubator at Innovation Works in London.

Liz Arkinstall, Corporate Social Responsibility Manager at Libro Credit Union said, “the Libro Cluster is a plan that looks beyond traditional granting. It allows Libro to convene partners working toward similar aims. The cluster programs have proven that we can do far more as a collective than we could do alone.”

We are proud to have been recognized for the social and economic benefits these cluster programs are creating, and for the tremendous work our staff has done in improving our Owners’ experience and engagement online through our website and marketing campaigns. We are excited that Libro Credit Union is among the award recipients of credit unions that exemplify the true nature of the co-operative spirit.


Awards were received in Toronto, Ontario during the 2018 National Conference for Canada’s Credit Unions on May 1, 2018.

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About Libro Credit Union
Libro is southwestern Ontario’s largest credit union with more than 103,000 Owners across southwestern Ontario. As a co-operative financial institution with more than 70 years of history, Libro supports the well-being of people, businesses and communities by providing high-quality financial coaching and profit sharing. Recognized as a 2016, 2017 and 2018 Platinum Level Aon Best Employer in Canada, Libro offers a full range of financial products and services for consumers, businesses and farms, including savings and chequing, investing, and borrowing. Great service can be experienced through 31 branches, online, telephone, mobile devices and a network of 4,000 ATMs across Canada. For more information, visit libro.ca/media.


About The Canadian Credit Union Association (CCUA)
The Canadian Credit Union Association (CCUA) is the national credit union trade association, representing Canada’s credit unions, caisses populaires (outside of Quebec), and regional credit union Central organizations. CCUA is distinct in its commitment to co-operative values, and is the first, national credit union governed organization in Canada.

For further information, please contact:
Mike Donachie, Communications Manager, Libro Credit Union
P: 519-672-0130 ext. 4344, C: 226-926-4068, mike.donachie@libro.ca