Libro Credit Union Ltd. is committed to a number of voluntary codes of conduct and public commitments designed to protect consumer interests, such as those listed below:
- Code of Conduct for the Payment Card Industry in Canada (2010, updated 2015, 2024)
Code of conduct that sets principles for business practices related to the issuance and acceptance of payment cards and operation of payment card networks. - Canadian Code of Practice for Consumer Debit Card Services (1992, revised 2004)
Industry practices and consumer and industry responsibilities related to debit cards. - Market Conduct Code for Ontario Credit Unions (2022)
The Code demonstrates our commitment to the fair treatment of all those who use our services.