CUETS Mastercard Card Holders

Important Notice for Existing Libro Mastercard Cardholders

As part of our work to transform banking and grow prosperity in southwestern Ontario, Libro is adding a new line of credit cards to assist you with your payment service needs.

Starting September 1, 2017, Libro is partnering with a Canadian credit card supplier expressly created to help credit unions offer best-in-class credit card options. This means that Libro will no longer be issuing CUETS Financial Mastercard creditcards or Global Payment Cards. Although Libro is no longer participating in the CUETS credit card program, CUETS Financial will continue to provide support, service, and assume direct responsibility for all administrative and processing aspects of your current Mastercard or Global Payment account as of September 1, 2017.


All existing Libro Mastercard credit card holders and Global Payment cards will continue to function as they do today. Your account number, features, and terms and conditions that are associated with your card will not change.

Contact Information

If you have any other questions regarding your Mastercard credit card or Global Payment card, please call CUETS Financial at 1-800-561-7849. This support line is available 24 hours a day, seven days a week, and they will be more than happy to serve you.

Report a lost or stolen Libro Mastercard card or Global Payment Card

Call CUETS Financial:

North America: 1-800-567-8111

Global Collect: 1-306-566-1276

Checking your Mastercard credit card balance

You can check your Mastercard credit card balance online by visiting