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  • Home > online banking > Security

    What We're Doing for Your Security Online

    Libro has made sure that your transactions are sent securely over the Internet. Read on to learn how enhanced security, 128 bit encryption keys, firewalls and cookies keep your information safe.

    For more information on online fraud and how to protect yourself from it, see our Web Security page.

    Enhanced Security

    Enhanced security further protects your personal financial information by adding steps to log into Online Banking.  It involves choosing a picture and a phrase you will always see when you login to Online Banking. Additional security questions you choose and answer mean nobody else can login to your account. You can set your home computer as "safe" to skip the additional questions when you login from home. Enhanced security is a requirement if you wish to use Interac® e-Transfer to email money to your friends or family.

    128 bit Encryption Keys

    This is the top of the line in terms of encryption technology to keep your files safe from others. It works by encrypting the information you send and receive over the Internet. It scrambles the information and only the person with the key to that specific information (that's you) can read  (unscramble) it.  Your browser contains your encryption technology and therefore you must have a browser with 128 bit encryption ability. This means a version of Mozilla Firefox 0.8+, or Microsoft Internet Explorer 5.5+ and 128 bit encryption.

    Firewalls

    These are barriers between the Internet and an organization's private, internal network that prevents "hackers" from gaining access to resources and data within the network. Our firewall monitors the communication and requests sent to our Web server and ensures that external audiences are kept out of our network - and your information.

    Cookies

    A cookie is an information packet that is sent back and forth from your computer to a Web server. During your Online Banking session, your encrypted cookie lets us identify you and your banking information. The cookies have an expiry time of 20 minutes; if there is no activity from your computer 20 minutes after you have logged on to Online Banking, your session will end. You will have to login again if you wish to perform any Online Banking transactions.

    What You Can do to Keep Your Computer & Accounts Secure

    • If you are a Windows user, make sure you:
      • Complete all outstanding Windows updates
      • Run current and up to date Anti-Virus software
      • Run current and up to date Anti-Spyware software
    • Be vigilant of all email – never respond or click on any links if you're suspicious of the email's origin
    • Keep your Online Banking Personal Access Code private
    • Exit out of Online Banking and your browser if you leave your computer during or after a session

    What You Need

    – A browser with 128 bit encryption capability. Here is a list of supported browsers:

    OS
    Browsers

    Windows 8

    Windows 7

    Vista

    Win XP SP3

    Mac OS X

    IE 10

    yes

    yes

     

     

     

    IE 9.0

     

    yes

    yes

     

     

    IE 8.0

     

    yes

    yes

    yes

     

    Firefox 17.0

    yes

    yes

    yes

    yes

     

    Firefox 20.0

    yes

    yes

    yes

    yes

     

    Chrome 23

    yes

    yes

    yes

    yes

     

    Chrome 24

    yes

    yes

    yes

    yes

     

    Chrome 25

    yes

    yes

    yes

    yes

     

    Chrome 26

    yes

    yes

    yes

    yes

     

    Opera 11

    yes

    yes

    yes

    yes

     

    Opera 12

    yes

    yes

    yes

    yes

     

    Safari 5.1.7

     

     

     

     

    yes

    Safari 5.0.6

     

     

     

     

    yes

    Download a compatible version with 128 bit encryption -

    Download FirefoxDownload Internet Explorer

    – This site no longer supports Netscape.

    – Cookies enabled on your system - this is the default for most browsers so you should be okay, unless, of course you have disabled them...

    – JavaScript enabled on your system.

    – To download statements you will need Microsoft Money , Quicken, Quickbooks 6.0, or Simply Accounting.